Information Panel - FAQs

What delivery options are there?
  • Free local delivery - if you are eligible, this will appear as an option at checkout. All items ordered before 1pm will be delivered the same working day (what a service!). Orders placed after 1pm will be delivered the next working day. **Please note: orders must be over £15.00.**
  • Click and collect service: orders are usually ready for collection within four hours. **Please note: for all refill items that cannot be packed into a paper bag (i.e. liquids and make up), you will need to provide a container.**
  • Nationwide delivery - details are provided at checkout.

Which payment methods do you accept?

Your Nuts accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• Apple Pay, Google Pay

• PayPal: if you do not have an account yet, you can create one while shopping with us

Please note that your billing address must match the address on your credit card statement.

How do I return my items?

Unfortunately, certain items (including refill products) cannot be returned, however please get in touch with us about returning other products.